stayed at the viceroy for 4 nights in a deluxe king room, and it was amazing! the hotel had a stylish layout, and everything smelled fresh and clean. the staff went above and beyond, always greeting my sister and me with a smile. we loved the fantastic local recommendations they gave us and felt so comfortable during our stay. also, the fitness center on the fifth floor was a great spot to keep up with my workout routine.

would recommend

Great location and stunning lake view, but the Wi-Fi was spotty at times.

We enjoyed a lovely rooftop experience with the kids, sipping hot chocolate during happy hour and watching the city skyline. The hotel's location made it easy to explore nearby attractions. The restaurant's breakfast was a hit with everyone, especially the pancake station.

My kids wished there were more family-friendly activities and accessible amenities for younger guests.

The rooftop bar offered breathtaking views of the city skyline while the staff surprised us with a complimentary drink for our anniversary, making our stay truly special.

The Deluxe Queen room was pretty spacious, which was nice for my family. The decor felt luxurious, and the large safe was a bonus for keeping our valuables secure. The Nespresso machine in the room was great for morning coffee. However, the water pressure in the shower was a bit disappointing.

It was a great fit for a short stay in Chicago with good value. The staff was quick to bring us extra towels when asked. Make sure to check if the restaurant is open before planning your meals.

I loved how the staff helped me with my bags when I was dead tired after a long trip and the room service in the morning was top-notch! The rooftop pool was beautiful, and I really enjoyed relaxing in the sun loungers. The only minor issue was that there wasn’t much space for dogs, which made things a bit tricky for us, but we still had a great time! 🏖️

But honestly, my room decor screamed 'Vegas chic'—it was like a design party gone wrong! I half expected a showgirl to pop out of the closet!

Had a fantastic stay at Viceroy. The hotel's decor is stunning, reflecting a tasteful art deco style that sets a welcoming atmosphere. The room was exceptional, featuring custom-crafted furnishings with meticulous attention to detail. Staff at the rooftop pool provided excellent service, making for a relaxing experience. Dining options were impressive, especially the curated menu that we thoroughly enjoyed during our stays.

The rooftop bar has stunning views, and the in-room Nespresso is a game changer! The modern decor and great location made my stay lovely.

The chic mid-century modern decor and plush furnishings made me feel at home, like stepping into a stylish living room. Every corner was thoughtfully designed, making it easy for seniors like me to navigate and enjoy the space.

More accessible seating in common areas would help.

We had a lovely stay! The upgraded room was immaculate with champagne and chocolates, and the restaurant served delicious brunch. The rooftop pool was a relaxing highlight too!